Support

Last updated: July 21, 2026

Contact

For help with Alex, onboarding, or anything else: email us. We respond within one business day during pilots.

Common questions

If Alex has not replied to an email within a few minutes, check that you are sending from an address your firm registered with us, and that PDFs are attached (other formats are noted but not yet read). For Microsoft Teams, Alex responds to direct messages and @mentions in channels where he has been added.